Salesforce Diary

Smarter UIs, Smarter Agents: Lightning Types in Salesforce Agentforce

Imagine an AI-powered assistant in Salesforce that doesn’t just respond to questions, but guides your employees or customers through complex...

Salesforce Migrations Demystified: Lessons and Strategies from the field

If you’ve ever been part of a Salesforce migration project, you know it’s not for the faint of heart. Whether...

Beyond the Basics: Advanced Prompt Engineering Techniques for Salesforce Prompt Builder

The rise of Salesforce Prompt Builder has redefined how we design intelligent, context-aware applications on the platform. While many developers...

Breaking Silos: How Lightning Message Service Supercharged Our Salesforce UI Integration

The Problem: When Components Don’t Talk Picture this: You’re leading a Salesforce transformation for a global organization. Your UI is...

Building AI-Powered Flows: Integrating Agentforce with Flow Builder

Salesforce is getting smarter every day with AI, and it’s opening up some incredible possibilities! One of the coolest things...

Orchestrating Complex Flows: A Deep Dive into Salesforce’s New Orchestrator with Real-World Approval Process Example

Are you using Salesforce and feeling like your automation is… well, a little basic? You’re not alone! In today’s world...

Tired of Custom APIs? MCP is the ‘USB-C for AI’ Salesforce Agentforce desperately needs

Tired of custom API slowing down automation? Fragmented security policies across integrations? Latency bottlenecks in real-time workflows? Imagine a world...

Salesforce Data Skew: The Silent Performance Killer Costing You Millions

Imagine running a bustling restaurant where 80% of your customers insist on sitting at the same table. That single table...

Reimagining Salesforce Integrations with Platform Events: Lessons from the Field

Imagine walking into a Salesforce org where every object is tangled in a web of before/after triggers, recursive updates, and...