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Author: Sandip Patel

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Blog posts

One Agent, One Badge, One Revoke Button: Salesforce Agentic Identity Explained

Salesforce Agentic Identity gives every AI agent its own identity, scoped permissions and revocation. Here is how to register agents […]

Sandip Patel November 1, 2026

Salesforce Built an Agent to Fix Your Agents. Here’s What It Needs From You.

Agent Optimizer goes GA in October 2026. How it reads Agentforce session traces, proposes fixes and drafts tests, and what […]

Sandip Patel October 19, 2026

Your Agent Forgets Everything When the Chat Closes. Long-Horizon Agents Don’t.

Agentforce long-horizon agents keep one goal alive for weeks with memory, durable execution and steering. See how Hunter works and […]

Sandip Patel October 4, 2026

Salesforce Built Its Own Model. The Real Story Is the Dropdown Next to It.

Salesforce Koa is its first CRM reasoning model, built on NVIDIA Nemotron. What it changes for Agentforce model selection, per […]

Sandip Patel September 20, 2026

37 Skills, Zero Tabs: What Claudeforce Actually Changes

Claudeforce puts 37 prebuilt Salesforce sales skills inside Claude, powered by the AIforce harness. What changes for architects, and how […]

Sandip Patel September 7, 2026

Stop Describing Your Agent. Start Declaring It.

Agentforce · AI Architecture · Migration Stop Describing Your Agent. Start Declaring It. Salesforce removed the New Agent button from […]

Sandip Patel August 9, 2026

React Now Runs Native on Salesforce. LWC Just Got Company.

React now runs native on the Salesforce platform through Multi-Framework. Here is the architecture decision every Salesforce team faces: React […]

Sandip Patel July 25, 2026

Profiles Get a Second Life: Why the Permissions U-Turn Is Good News for Your Org

Salesforce cancelled the profile permission retirement. What changed, why it happened, and the permission set security model architects should still […]

Sandip Patel July 18, 2026

Your CRM Only Knows What Reps Bother to Type. Momentum Fixes That.

Momentum captures every sales call, email, and meeting and writes structured deal data back to Salesforce in real time. An […]

Sandip Patel July 11, 2026

Salesforce Just Put the Checkout Button Inside ChatGPT

Agentforce Commerce is now GA and its ChatGPT checkout integration lands in July 2026. Here is what shipped, how the […]

Sandip Patel July 5, 2026

Salesforce Just Tied Its Own Paycheck to Your Customer’s Happiness

Service Cloud · Agentforce · Pricing Salesforce Just Tied Its Own Paycheck to Your Customer’s Happiness Agentforce Help Agent ships […]

Sandip Patel June 27, 2026

Your Salesforce Org Just Became a Tool Anyone’s Agent Can Call

Integration Architecture · AI · Headless 360 Your Salesforce Org Just Became a Tool Anyone’s Agent Can Call Summer ’26 […]

Sandip Patel June 20, 2026

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  • One Agent, One Badge, One Revoke Button: Salesforce Agentic Identity Explained

    • by Sandip Patel /
  • Salesforce Built an Agent to Fix Your Agents. Here’s What It Needs From You.

    • by Sandip Patel /

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