Salesforce Just Tied Its Own Paycheck to Your Customer’s Happiness
Service Cloud · Agentforce · Pricing Salesforce Just Tied Its Own Paycheck to Your Customer’s Happiness Agentforce Help Agent ships […]
Your Salesforce Org Just Became a Tool Anyone’s Agent Can Call
Integration Architecture · AI · Headless 360 Your Salesforce Org Just Became a Tool Anyone’s Agent Can Call Summer ’26 […]
Your AI Agent Shipped Without a Test Suite. Summer ’26 Fixes That
Agentforce · Testing · Developer Tooling Your AI Agent Shipped Without a Test Suite. Summer ’26 Fixes That. Agent preview […]
Your Agents Are Multiplying. Who Is in Charge?
Enterprise Architecture · Agentforce · Summer ’26 Your Agents Are Multiplying. Who Is in Charge? Multi-Agent Orchestration goes GA on […]
The Back Office Just Became Agentic
The Back Office Just Became Agentic | Enterprise Architecture Agentforce · AI · Process Automation The Back Office Just Became […]
The Best Code I Ever Wrote Was the Code I Stopped Rewriting. Here Are the 3 Repos I Built Instead.
The Best Code I Ever Wrote Was the Code I Stopped Rewriting | Enterprise Architecture Open Source + Salesforce + […]
The Agent Fabric Playbook: Governing AI Sprawl Before It Governs You
The Agent Fabric Playbook: Governing AI Sprawl Before It Governs You | Enterprise Architecture Agent Architecture · MuleSoft · Agent […]
Salesforce Just Made the Browser Optional. The Headless 360 Era Has Begun.
Salesforce Just Made the Browser Optional. The Headless 360 Era Has Begun. | Enterprise Architecture Enterprise Architecture · Agentforce · […]
Stop Prompting, Start Scripting: Why Agent Script Changes Everything for Agentforce
Stop Prompting, Start Scripting: Why Agent Script Changes Everything for Agentforce | Enterprise Architecture Agentforce · Agent Script · Enterprise […]
Sales Cloud is Dead. Long Live Agentforce Sales.
Sales Cloud is Dead. Long Live Agentforce Sales. | Enterprise Architecture Spring ’26 Release · Agentforce · Enterprise Architecture Sales […]
Your AI Agent Isn’t Hallucinating. Your Data Is.
Your AI Agent Isn’t Hallucinating. Your Data Is. | Enterprise Architecture Data Architecture · AI · Agentforce Your AI Agent […]
Agentforce Contact Center: The Architecture Decision Nobody is Talking About
Agentforce Contact Center: The Architecture Decision Nobody’s Talking About | Enterprise Architecture Service Architecture · AI · Contact Center Agentforce […]